How do you keep long-term employees motivated and engaged? How do you foster relationships between long-term and new employees?

What does your clinic do to encourage collaboration, continued learning, and mentorship among clinicians?

What are ways that you help clinicians with efficiencies with documentation to ensure they are timely completing notes, etc.?

How have you demonstrated leadership adaptability in your clinic with staff, processes, physicians, etc.?

Access to care and patients understanding their benefits are ongoing issues. Do you understand the front-end processes of your clinic? If so, how do you manage them? What strategies have been utilized/implemented to ensure all staff are in communication on the patient (i.e. deductible, copay, visit limitations, authorizations, etc.)?