How do you keep long-term employees motivated and engaged? How do you foster relationships between long-term and new employees?​

What does your clinic do to encourage collaboration, continued learning, and mentorship among clinicians?​

How have you demonstrated leadership adaptability in your clinic with staff, processes, physicians, etc.?​

What are the ways that you help clinicians with efficiency with documentation to ensure they are timely completing notes, etc.​

Access to care and patients understanding their benefits are ongoing issues. Do you understand the front-end processes of your clinic? If so, how do you manage them? What strategies have been utilized/implemented to ensure all staff are in communication with the patient (i.e. deductible, copay, visit limitations, authorizations, etc.). ​